About Us

Our Experience


thystle ltd was founded and is run by Donna Smith, a professional with over 20 years experience of business management and improvement.  

Donna has worked in both the private and public sectors in a variety of different industries, starting her career as a business analyst working in the utilities sector, and most recently as a senior manager in the public sector.

Donna is skilled at identifying areas for improvement, has strong digital skills, excellent strategic oversight and corporate governance knowledge.

Our Philosophy


 At thystle, we are big believers in the idea that you should be able to 'work happy'.  We all spend a significant proportion of our week at work and rather than it being a chore, we think it should be somewhere that you are able to deliver your services in the best way possible, without lots of stress and as efficiently as possible.

We keep things as simple as possible, our focus being very much on how you want to do things.

We also believe in not charging inflated consultancy prices, we'll quote you a fixed price and you won't pay any more unless you ask us to do something extra.

Our Approach


Whatever area of your business you want to look at, our first step would be to come and have a no obligation discussion with you about the ways in which we could help and the process we would go through to help you achieve your desired outcome.  

We can tailor our approach based on the size and type of business you are and will work closely with you throughout to ensure that good progress is made.

We have a particularly keen interest in using digital solutions as well as some good old fashioned ones to improve things for the better.

Qualifications and Skills

Business Analysis

20+ years experience of business process design

Corporate Planning

ISO 27001 Certified

PuMP Trained

Facilitation & Project Management

PRINCE 2  Trained

Agile Trained

Corporate Governance

CIPFA Certificate in Corporate Governance

Leadership Coaching

NLP Diploma


20+ years experience of training delivery